Borrow From Other Libraries

What kind of items can I request using LINK+?

• Books
• Audiobooks
• CDs
• DVDs
• Musical Scores
• Videocassettes

How do I request items using LINK+?

1. In the PVLD catalog, search for your item by Title, Author, Keyword, Subject, etc. and click on "Search."
2. If the item is not available at PVLD, click on the blue LINK+ button on the results page.
3. This will redirect to the LINK+ catalog.
4. Click Request It next to the item you are searching for.
5. Select Palos Verdes Library District from the drop-down and click Submit.
6. Input your name, Library card number, and pick-up location, and click Submit.
7. You will be notified as soon as your LINK+ materials are ready for pickup. If you have not received a notification, the materials have not arrived at PVLD.
8. You can also request items directly from the LINK+ catalog. You cannot request items that are currently available from PVLD.

To check the status of your LINK+ requests, sign into your LINK+ account.

Lending and Renewal Policies

• You may request up to 6 items and checkout up to 10 LINK+ items.
• LINK+ requests are generally filled three to seven days from the date of request, though this time frame is not guaranteed.
• LINK+ items are held at the Circulation Desk for pickup for 7 days.
• The LINK+ loan period is 21 days with one 21-day renewal.

How do I check the status of my LINK+ request?

1. Sign into your LINK+ account.
2. The screen will list all LINK+ items.

The following statuses may appear next to your LINK+ request:

• Requested: (your item has been requested)
• In Transit: (your item is on its way)
• Received: (your item is waiting for you at the Circulation Desk)

How do I cancel a LINK+ request?

1. Sign into your LINK+ account.
2. The screen will list all LINK+ items.
3. Check the box next to a requested LINK+ item. Note: A LINK+ book request can be canceled only if its status is still "Requested."
4. Select "Cancel Selected" and confirm your selection in the next step.

How do I renew LINK+ books?

1. Sign into your LINK+ account.
2. The screen will list all LINK+ items.
3. Select the materials you want to renew by checking the boxes in the Renew column, and then select "Renew Selected." If you want to renew everything, select "Renew All."
4. If you cannot renew items, a message will appear on the screen. If you are successful, a new due date will appear in the "Status" column. Note: Always check the STATUS column for information on the success or failure of your renewal.
5. You may only renew an item 2 days before the item’s due date.

Fines and limits associated with LINK+ items?

• Once an item is 21 days overdue, you may be charged a replacement fee up to $115.00.
• If a LINK+ book is lost or damaged, you may be charged up to $115.00.
• LINK+ items not returned within 21 days of the due date will result in the restriction of library privileges until the items are returned or the issue is resolved.

Interlibrary Loan Information

What you CAN Request:

• Books
• Conference Proceedings
• Dissertations
• Microfilm
• Musical Scores
• Periodical articles

What you CANNOT Request:

• Audiobooks
• CDs
• DVDs
• eBooks/Articles
• Videocassettes
• New books published within the last 6 months

How to request an ILL

1. From the PVLD website, click on Research & Learn.
2. Click on WorldCat.
3. Search for the desired title.
4. Click on Request Item.
5. You will be directed to a sign-in page to enter your library card barcode and PIN.
6. Complete the request form and click Submit Request.
7. A valid email address and phone number is required to use Interlibrary Loan borrowing.
8. Click Submit.
9. You will be notified as soon as your ILL materials are ready for pickup. If you have not received a notification, the materials have not arrived at PVLD.

Sign in to your Interlibrary Loan account

Fees

Service Fees

• A non-refundable request fee of $2 is assessed per ILL at time of request.
• This fee is for the Interlibrary Loan search only, and is assessed regardless of whether or not the material is available. If we are unable to find an available copy for you, contact the Reference Desk for help with possible alternatives.

Additional Fees

• PVLD makes every effort to borrow from lenders who do not charge additional fees. However, sometimes requested material may only be available at libraries who charge additional fees. These fees can vary in amount and are passed on to the requestor, but only with the requestor's prior approval.
• $0.15 per page: Copies of articles, payable at the time of pickup.
• $5.00 fee: Materials ordered and received, but not picked up.
• $3.00 per day per item: Overdue fines for ILL materials.
• $7.50 per reel: Genealogy microfilm from the Family History Library.

Frequently Asked Questions

How long does ILL take?

Requests are processed 1-2 days after you submit your request. It can take another 1-2 days for the lender to process and mail your request.

• One week to 10 days for loans filled from local public libraries.
• 10 days to 3 weeks for out-of-area lenders, such as a university or non-California libraries.

Can I track the progress of my request?

Yes, by logging on to your Interlibrary Loan account and viewing your Outstanding Requests.

How will I know when my materials arrive?

You will be notified as soon as your ILL materials are ready for pickup based on the preference you provided. If you have not received a notification, the materials have not arrived at PVLD. To verify or change your notification preference, log into your account and update your communication preferences.

Where do I pick up my materials?

Most ILL items can be picked up at any of our locations. When submitting your request, select the location that is convenient for you. Microfilm and non-circulating items must be viewed at the Peninsula Center Library. Note: Please do not remove any paperwork or labels from loaned items.

How long may I keep my materials?

Due dates vary since they are set by the lending libraries. Specific due dates are written on the blue or yellow book bands that identify Interlibrary Loan items. Note: Please do not remove these bands. Please remember that items must be returned on or before the due date. This is true no matter when items are picked up.

Can Interlibrary Loan materials be renewed?

No. ILL materials must be returned on or before the due date. If more time is needed, the item may be re-requested from another library.

Where do I return my materials?

ILL materials can be returned to any of our PVLD locations.

Are my requests saved?

Yes. Log on to your account and click on Interlibrary Loan Requests.